London Psychiatry Clinic sought a more substantial online presence to stand out in an increasingly competitive healthcare landscape. With a complete website rebuild, SEO-driven page structure, persona-driven UX, and integrated lead capture, we helped them increase visibility, engagement, and conversions.
London Psychiatry Clinic is a leading private mental health service provider based in London, offering psychiatry, psychology, and therapy services to a diverse range of patients. Their mission focuses on providing holistic and evidence-based care that combines advanced medical expertise with a compassionate, patient-first approach. Recognized for its team of experienced clinicians, the clinic serves both local and international patients while maintaining the highest standards of confidentiality and clinical excellence. However, as digital-first competition in healthcare became increasingly prominent, the clinic realized its existing website no longer adequately communicated its professional values, services, or patient care ethos. They sought a complete rebuild to improve discoverability, user experience, and conversion paths, better serving both new patients and returning visitors. Redefine Web was selected to lead this critical transformation, ensuring its online presence reflected the same level of professionalism as its clinical services.
London Psychiatry Clinic approached us with major challenges in their digital presence. Their website lacked clear structure and performed poorly in organic search, reducing visibility in a highly competitive healthcare market. Navigation was confusing, making it hard for patients to find services or understand the clinic’s expertise.
The site wasn’t conversion-focused, with underused lead forms and inconsistent user journeys causing drop-offs before booking. Technically, it struggled with slow load times, limited scalability, and an outdated design that failed to reflect a modern, professional healthcare brand.
These issues also created barriers for the internal team, who found it difficult to update content and manage inquiries efficiently. Altogether, this limited growth, weakened SEO, and made it harder to attract and convert new patients.
Redefine Web delivered a comprehensive website rebuild that combined technical, design, and marketing expertise. Our phased approach integrated data-driven decisions, persona profiling, and modern UX strategy to build a patient-first digital platform that focused on discoverability and conversions.
Key steps included:
The website transformation significantly improved London Psychiatry Clinic’s digital presence, combining modern UX with SEO strategies tailored for healthcare consumers. The result was a user-friendly, reliable, and conversion-focused platform that increased organic visibility, improved patient engagement, and streamlined lead management. This positioned London Psychiatry Clinic as a trusted and accessible provider in the competitive digital healthcare market.
Myles Scolnick
Peter Dolenc
Francis Strutt
